Vinted Users Voice Frustration About Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its size classifications for female and kids' apparel without notifying all users about the change.
Online Platforms Response
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
